Privacy Policy

Last updated: November 2024

Introduction

Fablr ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our app.

1. Information We Collect

1.1 Account Information

When you create an account, we collect information such as your name, email address, and authentication credentials through Clerk authentication services.

1.2 Family Member Information

To create personalized stories, you may provide information about family members and friends, including names, ages, and descriptions. This information is stored securely and used solely to generate personalized story content.

1.3 Usage Data

We automatically collect certain information about your device and app usage, including:

  • Device type, operating system, and unique identifiers
  • App features used and story generation history
  • Analytics data to improve app performance

1.4 Payment Information

We do not directly collect payment information. Payment processing is handled by app store platforms (Apple App Store, Google Play Store) and RevenueCat. We receive only confirmation of successful transactions and subscription status.

2. How We Use Your Information

We use the collected information for:

  • Generating personalized stories based on your family information
  • Managing your account and subscription
  • Sending you important updates and notifications
  • Analyzing usage patterns to improve the app
  • Providing customer support
  • Complying with legal obligations

3. Data Sharing

3.1 Third-Party Services

We use the following third-party services to provide our app:

  • Clerk: For authentication and user management
  • OpenAI: For AI story generation and image creation
  • Firebase/Firestore: For data storage
  • RevenueCat: For subscription management
  • Google Cloud: For cloud functions and storage

3.2 Legal Requirements

We may disclose your information when required by law or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 No Selling of Data

We do not sell, trade, or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time through the app settings.

6. Children's Privacy

Fablr is designed for families with children. We comply with the Children's Online Privacy Protection Act (COPPA) and similar laws in other jurisdictions. Parents or guardians must create and manage accounts. We do not knowingly collect personal information directly from children under 13.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of certain data processing
  • Export your data in a portable format

To exercise these rights, please use the account settings within the app or contact your app store platform.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. By using Fablr, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. Your continued use of the app constitutes your acceptance of the updated policy.